7-Day Money-Back Guarantee
Try MyClaw risk-free. If you're not satisfied with the service within 7 days of your initial subscription purchase, we'll issue a complete refund — no questions asked.
Eligibility
The money-back guarantee applies when all of the following conditions are met:
- You are within 7 calendar days of your initial subscription purchase
- It is your first subscription with MyClaw (renewals and re-subscriptions are not eligible)
- Your refund request is submitted via email to support@nocodo.tech
How to Request a Refund
- Send an email to support@nocodo.tech with the subject line "Refund Request"
- Include the email address associated with your MyClaw account
- No explanation is required during the 7-day guarantee period
Refunds are processed within 5-10 business days.
What Happens After a Refund
Once your refund is approved:
- Your subscription is cancelled immediately
- All deployed AI agent instances are deactivated and destroyed
- The refund is issued to your original payment method via Creem.io
- You may resubscribe at any time, though the 7-day guarantee applies only once
What Is Not Covered
The money-back guarantee does not apply to:
- Subscription renewals or recurring charges — only the initial purchase qualifies
- Accounts terminated for violation of our Terms of Service
- Requests after the 7-day period — the guarantee window is strict
- Repeat refunds — users who have previously received a refund are not eligible
Failed Provisioning
If MyClaw fails to provision your instance due to an infrastructure issue on our side (for example, a temporary capacity limit at our hosting provider), you are entitled to a full refund regardless of the 7-day window. This refund is processed automatically.
Beyond the Guarantee
If your request falls outside the 7-day guarantee period, we still review cases involving service outages, billing errors, or other exceptional circumstances on a case-by-case basis. Contact us at support@nocodo.tech and we'll do our best to help.
Contact
For all refund-related inquiries:
Email: support@nocodo.tech
Company: Nocodo LTD, Cyprus